Privacy Policy

Stay warmth values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and purchase our products, such as the Pocket Hand Warmer.

1. Information We Collect

We collect the following types of personal information:

1.1. Information You Provide Directly

  • Name, email address, shipping address, and phone number when you place an order.
  • Payment details (e.g., credit card information) processed securely through third-party payment gateways.

1.2. Automatically Collected Information

  • IP address, browser type, operating system, and browsing behavior on our website (e.g., pages viewed, time spent).
  • Cookies and similar technologies to enhance your browsing experience and track website usage.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Fulfillment: To process and ship your orders and provide customer support.
  • Communication: To send order confirmations, updates, and promotional offers (if you opt-in).
  • Improvement: To analyze website performance and improve our products and services.
  • Legal Compliance: To meet legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

  • Service Providers: With third-party vendors (e.g., payment processors, shipping providers) necessary to complete your purchase.
  • Legal Obligations: When required by law or to protect our rights, users, and operations.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

  • Cookies: We use cookies to remember your preferences, enhance your shopping experience, and analyze website traffic.
  • Managing Cookies: You can disable cookies in your browser settings, but this may affect the website's functionality.

5. Data Security

We implement technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. While we strive to protect your data, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Correction: Request access to or correction of your personal information.
  • Deletion: Request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing emails or adjust cookie settings.
  • Data Portability: Request a copy of your data in a machine-readable format.

To exercise your rights, contact us at info@staywarmth.nl

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. International Users

If you access our website from outside The Netherlands, please note that your information may be transferred to and processed in The Netherlands, which may have different data protection laws than your jurisdiction.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Your continued use of our website constitutes acceptance of these changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

  • Email: info@staywarmth.nl

Thank you for trusting Stay Warmth. We are committed to protecting your privacy.